FAQ

Processing time

The time I need to prepare an order for dispatch varies.

For details, see individual items.

In stock items are processed within 1 working day - made to order items are between 7-14 days dispatch time (please see individual items for up to date dispatch times).

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.

We are not responsible for any delays due to customs.

 

Custom and personalised orders

We love making one off items so if you have any custom requests please do drop us a message via the 'contact us' page and we can discuss your requirements and see what we can do for you!

 

Shipping

Our standard shipping is £4.00 on orders up to £40.

Shipping is free on all orders over £40 - please see our shipping page for more details.

 

Wholesale availability

If you love our items so much you want to purchase a large quantity, please drop us a message via the 'contact us' page and we will discuss further options / timescales!