Terms of service
Terms of Service
Overview
This website is operated by Cast & Wood. Throughout the site, the terms “we”, “us” and “our” refer to Cast & Wood.
Cast & Wood offers this website, including all information, tools and services available from this site, to you — the user — conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.
Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all of the Terms, you may not access the website or use any services.
We reserve the right to update or change these Terms at any time by posting updates to this page. It’s your responsibility to check back occasionally. Continued use of the website following any changes means you accept those changes.
Our store is hosted on Shopify Inc., who provide the e-commerce platform that allows us to sell our products to you.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or website for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
You must not transmit any viruses, malware or code of a destructive nature. Any breach of these Terms may result in immediate termination of your access to our Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit (excluding payment information) may be transferred unencrypted across networks. Payment details are always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without express written permission from us.
Headings are included for convenience only and do not affect the interpretation of these Terms.
Section 3 – Accuracy of Information
We do our best to ensure all information on our site is accurate and up to date. However, content is provided for general information only and should not be relied upon as the sole basis for decision-making.
We may update or change information on the site at any time without obligation to notify users. It’s your responsibility to monitor any changes.
Section 4 – Changes to Services and Prices
Prices for our products may change without notice.
We reserve the right to modify or discontinue any part of the Service at any time. We are not liable for any modification, price change, suspension or discontinuation of the Service.
Section 5 – Products
Many of our products are handmade or made in small batches and may be available exclusively online. Quantities may be limited and returns are subject to our Returns Policy.
We make every effort to display product colours and images accurately, but we can’t guarantee your screen will reflect colours exactly.
We reserve the right to limit sales by person, region or jurisdiction and to discontinue any product at any time.
Due to the handmade nature of our items, slight variations may occur and are considered part of the character of the product, not a fault.
Section 6 – Billing and Account Information
We reserve the right to refuse or cancel any order. This may include orders that appear to be placed by resellers or distributors.
You agree to provide current, complete and accurate purchase and account information and to update it promptly so we can process your orders and contact you if needed.
For more information, please review our Returns Policy.
Section 7 – Optional Tools
We may provide access to third-party tools that we don’t control. These are provided “as is” and “as available”.
Your use of optional third-party tools is at your own risk, and you should review the relevant third-party terms before using them.
Section 8 – Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, accuracy or policies.
Any concerns or complaints regarding third-party products or services should be directed to the relevant third party.
Section 9 – User Comments and Feedback
If you send us ideas, feedback or other submissions, you agree that we may use them without restriction or compensation.
We reserve the right to remove content that we consider unlawful, offensive or in breach of these Terms.
You are responsible for the accuracy and legality of any content you submit.
Section 10 – Personal Information
Your submission of personal information is governed by our Privacy Policy.
Section 11 – Errors and Omissions
Occasionally, information on our site may contain errors relating to pricing, descriptions or availability. We reserve the right to correct these and to cancel orders if necessary, even after an order has been placed.
Section 12 – Prohibited Uses
You may not use the site or its content for unlawful purposes, to infringe intellectual property rights, to harass or discriminate, to submit false information, or to interfere with the security or functionality of the website.
We reserve the right to terminate your access if you violate these Terms.
Section 13 – Disclaimer of Warranties & Limitation of Liability
Our Service and products are provided “as is” and “as available”, except where required by UK law.
We do not guarantee uninterrupted or error-free service. To the fullest extent permitted by law, Cast & Wood will not be liable for any indirect, incidental or consequential damages arising from your use of the Service or products.
Nothing in these Terms limits your statutory consumer rights.
Section 14 – Indemnification
You agree to indemnify and hold harmless Cast & Wood from any claims arising from your breach of these Terms or violation of any law or third-party rights.
Section 15 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force.
Section 16 – Termination
These Terms remain effective unless terminated by you or us. We may terminate access if you fail to comply with these Terms.
Section 17 – Entire Agreement
These Terms, along with any policies referenced, constitute the entire agreement between you and Cast & Wood.
Section 18 – Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Section 19 – Changes to Terms
We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Section 20 – Contact Information
If you have any questions about these Terms, please contact us at:
castandwood@gmail.com